Dear Customers,

We would like to inform you about an unexpected situation regarding the GrillEye MAX - Borniak Edition thermometers. Unfortunately, the manufacturer has changed the software to a subscription-based model without informing us as resellers. We only became aware of this issue through your reports – and we truly appreciate your feedback.

We are actively addressing this issue with the manufacturer and working on a solution that will allow our customers to continue using their thermometers. To tackle this, we have assembled a dedicated team that is currently working on the best possible resolution. Within the next few days, we should have more concrete information on potential solutions.

We sincerely regret this situation. The GrillEye brand has always been considered a trusted business partner, known for producing high-quality thermometers, which makes this change even more surprising to us.

If you would like to reach out to the manufacturer directly, you can contact them at:
https://grilleye.com/
support@grilleye.com

Thank you for your patience and understanding. We will keep you updated on any further developments.

Best regards,
Borniak

Update – our solution for GrillEye MAX - Borniak Edition

Unfortunately, our discussions with GrillEye representatives did not lead to a satisfactory outcome. As a result, we have decided to develop our own independent software, aimed at restoring the basic functionality expected by users who purchased the device in good faith.

Due to legal reasons, our software was built entirely from scratch and is not supported or endorsed by GrillEye.

We are continuing our development efforts to include Wi-Fi connectivity and smartphone communication, with the goal of restoring as much of the original functionality as possible.

We will keep you updated with all future developments.

The new solution is available at:

https://grilldirect.borniak.com


Best regards,
Borniak